Education & Outreach Working Group (EOWG) Deliverables
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Deliverables |
EOWG Home
Maintained by: Judy Brewer
Last updated November 18, 1999 (but not all deliverables are updated)
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test link
Where from: These deliverables are taken from the
EOWG Charter, related WAI-TIDE workpackages, and
EOWG discussions.
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Development: EOWG deliverables will be produced by EOWG members, or
under subcontract, or by delegation to WAI staff.
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Process:The EOWG will review at least one draft of each of the EOWG
deliverables, and comments will be incorporated to the extent appropriate.
The WAI Interest Group will also be asked for comments. W3C is the final
arbiter of materials release.
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Priority: There are three general priority levels: high, regular,
later.
Disclaimer:
This deliverables list is for on-going planning use by the WAI Education
& Outreach Working Group (EOWG). Because it is a planning document,
items, priorities, owners, etc. will change over time as the project progresses
and as we re-assess project needs and resources. In particular:
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the URL's listed here are temporary, and SHOULD NOT be bookmarked as
reference materials;
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proposed timelines are subject to change;
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links to EOWG discussions of deliverables are incomplete;
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all materials linked from here should be considered as "DRAFT" unless they
are also linked from the WAI resource area at
http://www.w3.org/WAI.
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Planning Information
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Strategies/Timelines High. DONE, needs on-going
updating.
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Events Calendar/Coverage High. DONE, needs on-going
updating.
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Translation & Localization Regular. Almost
done, needs final edits.
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Baseline Data on Web Accessibility, & Impact
Regular. Started.
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Promotional & Outreach Materials
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WAI Web site High. In progress. Needs on-going additions
& tuning.
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Bulletin High. In progress.
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Dissemination Points High. In progress.
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Press Coverage High. In progress.
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Brochures High. In progress.
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Pointers Flyer High. DONE, but needs updating.
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Literature Stuffer. High. DONE, but needs updating.
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Quick Tips Reference Card High. DONE.
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Articles/Chapters/Books Regular. Some done,
some on-going.
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Targetted Promotions/Outreach Regular. Not
started.
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General Reference Materials
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Policy References High. DONE.
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Business Case High. Started.
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Demographic Information Regular. Started.
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Scenarios Regular. In progress.
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Related Activities Listing Regular. Started.
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Consultant List Later. Not started.
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Technical Reference Materials
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Narrative Descriptions of HTML4 Accessibility
Improvements High. DONE, but needs revision.
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Narrative Descriptions of CSS2 Accessibility
Improvements High. DONE. Revision also almost done.
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Narrative Descriptions of SMIL Accessibility
Improvements DONE!
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Narrative
Descriptions of MathML Accessibility Improvements High. Not started.
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Sample Implementations of Tables Regular. See note.
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Sample Implementations of Interactive Forms Regular.
See note.
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Sample Accessible Style Sheets Regular. Started.
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Instructional Materials: Curricula & On-Line
Learning
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Existing Curricula Regular. Started.
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WAI Overview High. Almost done.
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Web Content Accessibility Guidelines On-Line
Curriculum High. Almost done.
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User Agent Guidelines/ User Interface Issues Later.
Not started.
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Authoring Tool Guidelines/ Prompting, Alerts, Help
Text Later. Not started
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CSS1&2/Creative & Accessible Design Later.
Not started.
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XML & JAVA Later. Not started
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Business Case/ Implementation Promotion Regular.
Not started
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User Information & Involvement/ Related Projects
Regular. Not started
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Trainer Prep: Accessibility Overview & Resources
for Web Design Instructors Regular. Not started.
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Demonstration Materials
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Rotating Gallery of Accessible Sites. High. Started.
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Demo Accessible Web sites High. Started.
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Web Sites that Work Regular. Almost done.
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Alternative Browsers Regular. DONE.
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Training Programs & Coordination with Trainings
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Trainer Best Practices Exchange Later. Not started
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Web Content Developer Workshops
Regular. On-going.
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Training & Certification Programs Regular.
Started.
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Review Teams for accessible sites. High. Started.
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For EO Reference: WAI-TIDE Workpackages
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Internet book for VIP's
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Web site for page developers
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Web site for users
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Leaflet suite
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What: List of planned education/outreach deliverables, with priorities, owners,
status, etc., info
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Owner: Brewer
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Priority/Status: High. DONE, needs on-going updating.
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URL: This page:
<http://www.w3.org/WAI/EO/EO-Deliverables>
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Localization: Deliverables list should be reviewed to reflect localization
concerns
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Stability: Update at before or after each EOWG meeting
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Discussion:
January
8, 1999; December 11, 1998;
December
4, 1998;
July
30, 1998;
July
16, 1998;
July
2, 1998;
March
3, 1998
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What:
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Events calendar listing Web industry events, government IT conferences,
disability conferences, other events with key audiences needing awareness-raising
or technical training on Web accessibility.
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Input system for WAI IG members to share information with events calendar
owners.
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Feeds into coverage system which notifies WAI EOWG & WAI IG members of
upcoming submissions deadlines for key events.
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Tracks relevant presentations.
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Owner: Barnicle & Allan, Dardailler liaison, Loughborough flagging upcoming
events
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Priority/Status:
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High. DONE, but needs lots of on-going updating.
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Localization: Critical. Need more info outside of the U.S.
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Stability: Needs to be updated at least on a montly basis.
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URL:
http://www.w3.org/WAI/References/Events.
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Notes:
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Dependencies with the Trainer
Best Practices event. Would be good to develop an experts' speakers bureau
and get more of these events covered.
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Needs more staff resources.
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Discussion:
December 4,
1998;
November
6, 1998;
October
29, 1998;
October
8, 1998;
October
1, 1998;
September
17, 1998;
August 13,
1998;
August
13, 1998 about WWW8
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What: Prioritized plan for translation of given documents into given languages,
with resources & timelines identified
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Owner: Steve Tyler, Judy Brewer
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Priority/Status: Regular. Almost done, needs final edits.
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Localization: needed
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Stability: Needs constant updating as translations become available
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URL:
http://www.w3.org/WAI/EO/Translation.html
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Notes: Possible criteria for what to translate: stable, key reference materials,
promotion materials.
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Discussion: --
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What: Data collection on impact that WAI is having on Web accessibility;
analysis of which activities are contributing to or detracting from project
success; recommendations for changes in activities.
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Owner: Brewer
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Priority/Status: Started. Regular. Started.
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Localization: No
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Stability: Update quarterly?
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URL: not yet
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Notes: As of October 1998 starting to coordinate with W3C
Web Characterization Activity to coordinate
on some measurements of the Web.
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Discussion:
October
22, 1998
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Discussion:
November
13, 1998
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Discussion:
December
4: federal role? clipping service? Jamal -tracking attitude changes over
time?
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What: WAI Web Site
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Owner: Brewer (for now)
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Priority/Status:
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High. DONE, needs on-going additions & tuning.
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Clean-up & re-organization high priority; next generation design "later"
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Localization: Can pursue mirroring arrangements with appropriate cautions
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Stability: Should be updated weekly.
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URL: <http://www.w3.org/WAI>
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Notes: This topic used to be "Interactive Web site/ Mirroring/ CD-ROM.Discussions
in June 1998 (?) agreed those would likely be unstable (the CD-ROM).
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Discussion: Re-org of current WAI home page:
December
18, 1998
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What: Concise monthly update of WAI activities, to go to very broad public
audience.
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Owner: Judy Brewer
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Priority/Status:
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High. Not started.
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Drafted. Dissemination list needs to be fixed.
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Localization: Translation advised.
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Stability: Changes monthly; format consistent.
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URL:
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Discussion:
October
1, 1998
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What: Listings of contact points for different audiences for outreach.
Should include at least: diverse media, industry, disability, research,
government contact points.
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Owner: Brewer, Neff, Fink
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Priority/Status:
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High. Not started.
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In progress: some compilation already, good brainstorm at prior EOWG meeting
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Localization: Critical
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Stability: Needs a mechanism for regular updating
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URL: (first draft)
<http://www.webspots.net/eo/pr_list.htm>
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Notes: Dependency with Bulletin & targetted outreach
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Discussion:
September
3, 1998
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Discussion:
January
8, 1998
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What: A compilation of press coverage to date on WAI & related press
on Web accessibility
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Owner: Brewer, Fink
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Priority/Status: Regular. In progress: some compilation already, needs to
be finished & then maintained
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Localization: should be comprehensively international
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Stability: needs constant updating
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URL: not yet
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Notes: This is a compilation of press coverage to date, including WAI-related
coverage & general Web accessibility coverage
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Discussion:
December
11, 1998
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What: Promotional brochures on WAI & Web accessibility. Issue
statement, intro to project, a few starting tips, pointers to resources.
Hard copy, professionally designed; alternative formats available.
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Owner: Brewer & Tyler (RNIB may help with review of contents and or one
or more translations)
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Priority: High (single basic brochure is high priority, additional brochures
may come later)/Status: In progress
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Localization: as much as possible
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Stability: Update annually?
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URL: won't be one?
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Notes: Volunteer reviewers: Loughborough, Allan, Sethuraman, Bosher, Letourneau.
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Discussion:
October
1, 1998
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What: One-page stiff paper description with list of pointers to WAI &
W3C URL's, with tear-off Quick Tips cards at bottom of page.
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Owner: Brewer
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Priority/Status: High.DONE, but needs to be updated to reflect that the WCAG
are done.
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Localization: As much as possible
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Stability: Update only when guidelines go to Recommendation.
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URL:
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Discussion:
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What: Business-card sized "Quick Tips" reference card. Maximally concise
conceptual capture of Web Content Accessibility Guidelines (WCAG), with URI
of where to go for more information.
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Owner: O'Brien, Bingham, Cantor
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Priority/Status: High. DONE.
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Localization: Translations needed (and underway).
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Stability: Annual updating?
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URL:
<http://www.w3.org/WAI/References/QuickTips>
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Discussion:
December
4, 1998,
November
13, 1998,
November
6, 1998, October 22,
1998,
October
8, 1998,
September
3, 1998,
August
13, 1998,
August
3, 1998
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What: A variety of published materials describing Web accessibility issues,
including technical and general interest articles; generic materials to be
integrated throughout chapters in Web authoring manuals; books on Web
accessibility. These materials may be developed on a free-lance basis or
externally to WAI, but where possible can be coordinated with WAI resources
and message.
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Owner: Dardailler? Others?
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Priority/Status: Regular. Paciello book almost done (external to WAI but
somewhat coordinated).
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Localization: needed
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Stability: Will need frequent updating & generation of new material.
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URL: not yet
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Discussion:
August
13, 1998
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What: Mini-outreach campaigns to specific audiences, such as writers'
associations, government agencies, libraries, assistive technology developers;
and/or a planned & sustained promotional campaign with a PR firm
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Owner: Brewer
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Priority/Status: Regular. Not started
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Localization: needed
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Stability: Each mini-campaign is new.
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URL: --
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Notes: Offer for coordination w/ PR agency. Need to reschedule.
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Discussion: ATIA Outreach,
December
18, 1999
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Discussion: Possible PR Campaign,
January
8, 1999
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What: Reference collection of laws, regulations and policies related to Web
accessibility. Collection should include materials from any countries
which have or are developing such policies.
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Owner: Brewer
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Priority/Status: High. DONE. Needs some links fixed, added.
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Localization: Critical. Compile info from WAI IG list contacts
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Stability: Will need to be updated as additional policies are developed.
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URL:
http://www.w3.org/WAI/References/Policy
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Notes: Ready for broaden input & checking
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Discussion:
October
22, 1998
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Discussion:
October
29, 1998
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Discussion:
November
6, 1998
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Discussion:
January 9,
1999
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What: Modular narrative (allowing mix/match of sections) providing a generic
business case for Web accessibility. Modules to include disability
demographics, universal design benefits, regulatory requirements where
applicable, an overview of implementation procedures and resource materials.
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Owner: Brewer, plus reviewers already volunteered.
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Priority/Status: High. Started. Some brainstorm/detail already, some info
being collected
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Localization: Can be adapted locally for national, cultural or company
specificity.
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Stability: Will need some updating.
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URL: not yet
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Discussion: -
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What: A compilation of statistics related to disability and the Web, including
statistics related to potential impact of carry-over benefits from universal
design.
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Owner: Carey, Brewer
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Priority/Status: Regular. In progress. EOWG discussion occured, some drafts
in progress, needs further development/compilation
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Localization: Critical -- need international data but also need country-specific
data
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Stability: Will need periodic updating as additional materials
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URL: not yet
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Notes: Need to not only look at what kind of demographic information
is available, but also what our wish-lists of statistical & demographic
data.
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Discussion:
July
30, 1998
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What: A listing of very brief descriptions of how individuals would use the
accessibility features in WAI guidelines. These "scenarios" would be usage
examples with different access technologies, personal impact stories, carry-over
Universal Design benefit examples, etc.
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Owner: Koivunen & Brewer
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Priority/Status: Regular. Koivunen has circulated revised drafts. Brewer
will revise & add into Central Reference NOTE for Guidelines.
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Localization: if sufficiently general and/or diverse, maybe localization
not needed?
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Stability: Stable?
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URL: incorporated into core reference note at
<http://www.w3.org/WAI/EO/Drafts/profiles-19990930.html>
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Discussion:
August
13, 1998
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What: A reference listing of projects focusing on Web accessibility.
Should be comprehensive internationally.
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Owner: Sethuraman
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Priority/Status: Regular. Some info exists on reference page but is very
out-of-date, needs to be reviewed
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Localization: Critical
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Stability: Should be updated periodically as projects come and go.
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URL:
<http://www.w3.org/WAI/References>
(outdated, but what we have for now)
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Discussion: ___________?
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What: List of experienced consultants in Web accessibility
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Owner: ?
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Priority/Status: Later. Not started
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Localization: Yes
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Stability: Frequent updating
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URL: not yet
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Discussion:
October
1, 1998
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What: A description of the features in HTML4 that support accessibility,
and their significance for accessibility.
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Owner: Jacobs
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Priority/Status: High. Originally DONE -- but needs to be revised as a technical
reference Note.
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Localization: Some needed. MN working on a Japanese translation.
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Stability: Stable.
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URI:
http://www.w3.org/WAI/References/html4-access
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What: A description of the features of CSS2 that support accessibility, and
their significance for accessibility.
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Owner: Jacobs
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Priority/Status: High. DONE , but being revised as a technical reference
Note.
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Localization: Some needed. MN working on a Japanese translation.
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Stability: Stable.
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URI:
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What: "Accessibility Features
of SMIL": A description of the features of
SMIL 1.0 that support accessibility,
and their significance for accessibility.
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Owner: Koivunen & Jacobs
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Priority/Status: DONE. Published September 20, 1999. Updated to correct bug
September 21, 1999.
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Localization: Can be translated.
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Stability: Should be stable until SMIL 2.0 comes out.
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URL:
<http://www.w3.org/TR/SMIL-access>
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Note: Approved by EOWG, PFWG, SYMM WG.
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Discussion:
October
29, 1998 & other.
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What: A description of the features of MathML that support accessibility,
and their significance for accessibility.
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Owner: Jacobs?
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Priority/Status: High. Not started
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Localization: Needed?
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Stability: Stable.
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URL: not yet
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Note: Coordinate with UAGL and AUGL
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What: Sample accessible tables with tutorial notes
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Owner: Bingham?
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Priority/Status: Regular. Not started
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Localization: Needed?
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Stability: would need to be updated when there are significant changes in
browser and authoring tool implementations of table features(?)
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URL: not yet
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Note: Question: Is this sufficiently covered in techniques document already?
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What: Sample accessible forms with tutorial notes
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Owner: ?
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Priority/Status: Regular. Not started yet
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Localization: Needed?
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Stability: would need to be updated when there are significant changes in
browser and authoring tool implementations of table features.
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URL: not yet
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Note: Raggett willing to advise. Question: is this sufficiently covered in
Techniques document?
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What: (1) Create sample accessible style sheets; (2) conduct an accessibility
review of W3C core style sheets; (3) make recommendations for accessibility
features to test for in W3C Test Suites
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Owner: Freed & Bosher
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Regular/Status: Freed & Bosher have reviewed & commented on W3C Core
style sheets with regard to accessibility; Jacobs has incorporated this input
into DOM style sheet? Accessible style sheets & test suite
recommendations not yet started.
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Localization: Needed.
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Stability: Would need frequent updating as style sheet implementations in
browsers in authoring tools improve.
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URL: Some URL's related to this deliverable: W3C Core style sheets --
http://www.w3.org/StyleSheets/Core/;
W3C CSS2 Validator --
http://jigsaw.w3.org/css-validator/;
W3C CSS2 Test Suites
http://www.w3.org/Style/CSS/Test/
NOTE: The deliverables in this "instructional" section should all be modular
& interchangeble, and use the same accessible, Web-based format so that
presenters can easily mix & match among the various topics listed. Initial
discussion for this area:
July
30, 1998. Also see more discussion, about use of WAI curriculum by others,
at
December
11, 1998.
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What: A collection of existing curricula: slide sets & instructional
materials from people who present on Web accessibility, so that we won't
re-create materials that already exist; these can become reference materials
for people developing the EO presentation curricula.
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Owner: Loughborough
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Status: Later (may not be so essential as references for EO curric after
all, since we're using specific format/content for WAI curricula). In progress
-- some collected. Are they gathered anywhere so that EOWG members can
look at them? Suggest we drop this for now.
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Localization: Need to gather from EU too.
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Stability: Collection needs to be updated periodically
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URL: Store them somewhere in non-public space for now
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Discussion: ______
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What: A description of W3C Web Accessibility Initiative: project need, rationale,
activities, progress, support & participation, etc.
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Owner: Brewer
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Priority/Status: High. Almost done. (Reviewed by EOWG, awaiting revisions).
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Localization: Will need translations.
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Stability: Will need to be updated frequently, preferably monthly or bi-monthly,
to keep up with work.
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URL:
http://www.w3.org/Talks/WAI-Intro
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Note: May need a short, medium, and long version, so can be plugged into
other presentations. Or...[April, 1999] just do a medium-length one, and
add links where people can go into more depth.
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What: A walk-through of WAI user agent guidelines, with an emphasis on accessible
user interface design for Web-based applications.
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Owner: Gunderson
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Priority/Status: Later. Not started
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Localization: Not needed?
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Stability: Should be fairly stable once user agent guidelines go to Proposed
Recommendation status; will need to be updated whenever the guidelines themselves
are.
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URL: Started?
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Note: Dependency on WAI user agent guidelines
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What: A walk-through of WAI authoring tool guidelines, with a focus on automating
accessibility as much as possible through the use of prompting, alerts, and
help files.
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Owner: Treviranus
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Priority/Status: Later. Not started
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Localization: not needed?
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Stability: should be fairly stable once authoring tool guidelines go to Proposed
Recommendation status; will need to be updated whenever the guidelines themselves
are.
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URL: Started?
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Note: Dependency on WAI authoring tool guidelines
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What: A more advanced "how to write accessible Web pages," with an emphasis
on use of CSS1 & 2 as ways to improve design without "breaking"
accessibility.
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Owner: ?
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Later/Status: Later. Not started
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Localization: Needs translations?
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Stability: will need to be updated frequently as implementations of CSS1
& 2 in browsers and authoring tools improves.
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URL: not yet
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Note: Important, but tough to do at this time, given the implementation issues
with style sheets
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What: A more advanced "how to develop accessible Web sites" using XML &
JAVA accessibly.
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Owner: Paciello
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Priority/Status: Later. Not started
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Localization: not needed
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Stability: ?
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URL: not yet
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Note: -
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What: A comprehensive "why Web accessibility is good for your organization"
which will include modules on demographics, universal design carry-over benefits,
policy/regulatory considerations, etc. Audience is primarily
managerial/decision-makers; modules should be mix & match so that regulatory
or business-related reasons can be emphasized depending on the audience.
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Owner: X
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Priorirty/Status: Regular. Not started.
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Localization: not needed
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Stability: will need updating, possibly quarterly, as policies change
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URL: not yet
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Notes: This isn't the business case itself, but rather promotional summary
of business case on slides
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What: This is for a user audience, explaining issue, current activities,
opportunities for involvement, related projects & resources.
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Owner: Sethuraman
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Priority/Status: Regular. Not started
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Stability: will need to be updated frequently as new projects or resources
are added and as activities change.
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Localization: will need translations
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URL: not yet
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Notes: -
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Discussion:
October
22, 1998
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Discussion:
October
29, 1998
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What: This would be a comprehensive trainer overview, to be used in a
train-the-trainer setting; and would focus on how to most effectively present
the issues & use the other training materials available.
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Owner: ?
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Priority/Status: Regular. (This is important, but not feasible until more
of other modules are available.) Not started.
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URL: not yet
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Stability: would need to be updated occasionally, when there are significant
changes in materials available.
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Localization: may need some kind of localization, particularly as regards
pointers to local resources or activities
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Notes: This curriculum would link to all the other modules
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What: Rotating Gallery of accessible live Web sites (as opposed to
specially-commissioned demonstration/tutorial sites, 6.2)
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Owner: Burger?
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Priority/Status: High. Started.
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Localization: Needed.
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Stability: Rotate highlighted sites monthly.
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URL: not yet
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Notes: Close dependency with review teams.
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Discussion:
September 17, 1998
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Discussion:
December
4, 1998
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What: Web sites that are accessible and that showcase accessible features,
coordinated with curriculum slide sets
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Owner: To be subcontracted.
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Priority/Status: High. Started. Needs to be re-started with different
arrangement.
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Localization: maybe needed?
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Stability: updated once a year?
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URL: not yet
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Notes: have had EOWG discussion, given initial input to WinWriters. WinWriters
okay with outline, will request feedback during development. As of February
1999 determined that we need to subcontract this.
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Discussion:
September 17, 1998
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Discussion:
December
4, 1998
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What: Video of people using the Web with different disabilities and assistive
technologies: screen readers & speech synthesis or refreshable Braille
display, caption fields, head-mice, voice recognition, etc.
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Owner: RNIB, under WAI-TIDE. Tyler, Carey, Petrie, Booth.
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Priority/Status: Regular. Almost done.
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Localization: translations perhaps.
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Stability: stable!
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URL: not yet
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Notes: Contract specifies delivering master copy; can be transferred to any
medium or carrier.
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Discussion:
October
8, 1998
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Discussion:
November
13, 1998
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Discussion:
December
4, 1998
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Discussion:
December
18, 1998
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What: A meeting where people who frequently present or train on Web accessibility
can come together & share best practices/ materials as well as give feedback
on the different WAI presentation curricula.
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Owner: Brewer?
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Priority/Status: Later. Needs EOWG discussion.
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URL: not yet
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Localization: Would be good to bring an international gathering of people
together in one place for two days. Would require some participant
support costs.
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Stability: Probably just a one-time event.
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Notes: Needs EOWG discussion. Dependency with Slide Set Curriculum Development,
and with Speakers's Bureau if we do one of those. Trainer Best Practices
Exchange; or dedicated trainings in content development community. Possible
format: 2-day training exchange, participation linked to commitment to do
four trainings in the coming year & agreement to cooperate with impact
assessment.
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What: Dedicated training events for page authors / content developers / site
developers; in-depth technical training on how to design accessibly.
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Owner: ?
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Priority/Status: Regular. On-going
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Localization: Needed.
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Stability: Curriculum needs to be updated frequently.
-
URL: not yet
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Notes: Strong dependency with Events Coverage & with slide set curriculum
development modules & with stability of page author guidelines
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What: Dedicated training events for page authors / content developers / site
developers; in-depth technical training on how to design accessibly.
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Owner: ?
-
Priority/Status: Regular. On-going
-
Localization: Needed.
-
Stability: Curriculum needs to be updated frequently.
-
URL: not yet
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Notes: Strong dependency with Events Coverage & with slide set curriculum
development modules & with stability of page author guidelines
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Discussion: Certification Program:
December
18, 1998
7.4 Review Teams for Evaluation of Web Site
Accessibility
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What: Trained & coordinated teams of Web site reviewers
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Owner: Burger, DuChateau.
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Priority/Status: High. Started
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Localization: Needed.
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Stability: Expect turnover.
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URL: Not yet.
-
Notes: Strong dependency with Gallery of Accessible Sites.
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Discussion:
WAI-TIDE deliverables under WAI workpackages are not updated here, and not
inclusive of all WAI-TIDE partners (EBU, BrailleNet), and some deliverables
(e.g. RNIB film) are integrated among deliverables above.
TIDE is now known as the Telematics Applications Programme for Disabled and
Elderly, and is part of the European Commission's Directorate Generale XIII.
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What: Internet book for Visually Impaired Persons
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Priority: Regular
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Owner: Helen Petrie, Kevin Carey
-
Due: August 1999
-
Status: In progress
-
URL: None
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Localisation: None
-
Stability: 2-3 years before revision
-
Notes: Directed to users, explaining how to use the Internet, and discussing
Web Content Accessibility Guidelines and how to access the Web as someone
who is visually impaired. To be available in all formats.
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What: Web demonstration of how to make pages accessible
-
Priority: Regular
-
Owner: Helen Petrie, Kevin Carey
-
Due: August 1999
-
Status: In progress
-
URL: None
-
Localisation: EOWG/TRACE peer review
-
Stability: intrinsically, chronically unstable
-
Notes: Web-based demos of access barriers and good access models. This will
be launched at the same time as the "Internet book for VIP's"
-
What: A specially designed accessible Web site for VIPs on WAI, principles
of accessibility, examples of good and bad practice
-
Priority: Regular
-
Owner: Helen Petrie, Kevin Carey
-
Due: August 1999
-
Status: In progress
-
URL: None
-
Localisation: EOWG/TRACE peer review
-
Stability: Updated regularly
-
Notes: This is basically a portal for visually impaired users, as a companion
to the book and the design site listed above.
Video "Web Sites that Work"
Miscellaneous:
Distance Learning
Request for Cross-Disability review of guidelines
Do we need short & friendly guidelines?
Judy Brewer